Shipping & Returns
All order are processed and shipped Monday through Friday
All "FLAT RATE SHIPPING" orders will be sent either by US Mail, US Priority Mail or UPS ground at our discretion. If you have a preference for shipping type, please note in the Comments Section during checkout.
Most orders will be shipped within same day. When your order has shipped, you will receive an email confirmation. Depending on your delivery location, standard shipping time is 2-4 business days.
We currently do not ship internationally.
Sorry for the inconvenience.
Returns will be accepted within 30 days of receiving your order.
Should you wish to return any item please advise our Customer Services Department at 800-607-1314. We can then advise you of the correct procedure.
Please note that any returned items should be in perfect condition totally unmarked as they were received. All products have to be returned with ALL original packaging, tags, and stickers. We will NOT accept returns on used items.
All Returns are subjected to a 5-20% restocking fee. The return shipping must be paid by you.
Damaged or Missing Materials
Please notify Berrymedics.com immediately upon receipt of materials if you received damaged or missing merchandise. Damaged or missing materials will NOT be replaced if notification is not received within 3 days of the delivery date.
All damaged items and materials claims must be submitted with proof of a photo in a PDF or JPG file to Info@berrymedics.com